Management Experts
Make your business go further with our flexible range of member management services for the leisure industry, including full direct debit provison, credit control and customer service. Pay a bill

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Membership Management Experts Our Services


Our range of services are designed to help you reduce admin time and
cost, maximise income, increase sales and improve customer service.

Why People Choose Us

Industry Experts

Harlands Group work with over 1,800 leisure operators in the UK providing DD collection services and credit control and process the largest number of DD’s in the leisure industry by a considerable margin – now over 1.7m per month.


We have efficient systems in place that have been developed through years of experience with millions of customers. This means that we are able to reduce defaulters and collect more of your money each month.

Large customer service team

Our dedicated customer service centre deals with all administration regarding the payment run. This frees up your staff to serve your customers while giving you a clear and consistent approach to enquiries.

Increased Sales

Through our SNAP online joining system and Sales Generator products, you can track all leads and their progress, with the relevant reminders put in place, from generation of the lead through to closing the sale.

Who We Are

Online Calculator

For any business that collects member payments
on both a contract and non-contract basis, we
guarantee that we can make your business more
profitable. Use our online calculator to see how.

Our Clients Say

We have a wide range of leisure clients in the UK and Europe.
Here’s what some of them have to say about us.

"The professionalism in how Harlands support our cashflow month in month out for the past ten years and have done so without failure, makes me feel really secure."
Paul EbreyThe Hampton Fitness Club
"Allowing the customer service centre at Harlands to look after our memberships means that we can focus on our sales and retention strategies."
Andy TeeSimply Gym - UK Chain
"Local authorities would definitely benefit from introducing Harlands. It speeds everything up and means less administration for the company."
John FletcherUnity Leisure

Harlands Clients Include...