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IMPORTANT COVID-19 UPDATES - latest service information for Clients and for Members

Keeping Members Engaged In January

For most gyms and fitness clubs, January is the month where they recruit more members than they do in other months of the year. While this is obviously a good thing, it can put a strain on resources and also provides another challenge. How do you keep all your new members engaged so that they […]

Online Joiner Stats – November 2017

Our stats for November 2017 are based on 133,105 new joiners through our online joining system spaning across our varied client base of private/public sector, low-cost/mid-market/premium, big box to boutique clubs, wet and dry sites, adult and junior memberships. You can download the PDF version here.

Changing Times At Dave’s Gym

Dave’s Gym & Fitness Centre, Northwich Cheshire, is part of the community. Established in 1973 it has evolved into a fitness facility to be envied. Offering its customers strength, cardio, functional fitness, group fitness and a sense of belonging – a real family feeling. Not surprising, as it run by the family that founded it […]

Making The Most Of Your Sales Leads

Making The Most Of Your Sales Leads One of the biggest challenges health and fitness clubs face is converting their leads and enquiries into paying members. Here are our top tips on how to get the most out of your sales leads: Create a customer journey: Create a map that outlines the journey of a […]

Harlands Partnership with Exeter University spans a decade!

The University of Exeter is home to some of the best sports facilities in the South West. Over the last decade they have invested in excess of £20million in the creation of the highest quality training environments and resources for students, staff and the local community alike. Throughout this time Harlands has been there all […]

Happy First Birthday To Fit 4 Life!

Fit 4 Life Health & Fitness has just celebrated it’s 1 year anniversary with notification that it has been shortlisted for Newcomer of the Year at the National Fitness Awards 2017. Operating a great facility in Haslingden, East Lancashire offering strength, cardio and functional fitness with over 100 classes a month. Luke Hamer – MD […]

Harnessing Technology To Improve Your Credit Control

With the advancement of modern technology, credit control is becoming far more efficient and easier to manage than ever before. Credit control used to be a time-consuming and painful ordeal but the advancement of modern technology means it is becoming far more efficient and easier to manage. Communication: Communication has been made easier, through phone, […]

Marriott Goes Live With Harlands

Marriott operate 39 premium health clubs in the UK and have recently gone live with Harland’s who now provide a service that includes online signup, full management of membership payments, full credit control and a link in with the front of house system in the clubs. James Wild – Director of Golf & Leisure Operations […]

Top Tips On Keeping Your Members Engaged

Even the most successful fitness clubs lose a decent percentage of their members every month. The key to retaining your members and keeping this percentage to a minimum is to keep them engaged. Have a read of our top tips on how you can improve member engagement: Introduce yourself: Make your members feel welcome and […]

Top Tips On Keeping Your Customer Data Secure

As concerns over computer hacking increase and with large organisations such as the NHS being hacked, lots of fitness clubs are looking for new ways to keep their data secure. With that in mind, check out our essential do’s and don’ts regarding data security: Encryption is the key: As simple as it may sound, encryption remains […]

Online Joining: The Do’s & Don’ts

People love the convenience that is associated with the Internet. They can check their bank balance, arrange deliveries, buy products, book maintenance and, of course, sign-up to a gym or health club. In fact, an increasing number of people are doing the latter. We recently revealed some interesting statistics via their online joining system, based on a […]