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IMPORTANT COVID-19 UPDATES - latest service information for Clients and for Members
Member Direct Debits - Dangers of Status Quo

Is The Status Quo Your Biggest Threat?

Whether you are stuck with outdated equipment that does not match the expectations of your members, or, you are handling member Direct Debits in-house as you have always done, failure to embrace change could be hindering your performance. The 2019 State of the UK Fitness Report from LeisureDB revealed that the UK health and fitness […]

Gym Membership Management

5 Steps To Increasing Revenue

Successful gym membership management is vital to increasing revenue for your business. However, there are endless avenues you could take to gain additional revenue. How do you know where to begin? Successful Gym Membership Management Vital Choosing which avenue to go down first when building a gym membership management strategy to increase revenue can be […]

TSG Legend Announcement

TSG Announces Acquisition Of Legend Club Management Systems

TSG acquires leading leisure industry software provider, Legend Club Management Systems, creating an unrivalled offering for the UK Health and Fitness market TSG, an Advent portfolio company and leading global provider of business management software, integrated payments, and value-added services to the Health and Fitness and Childcare markets, today announces that it has signed a […]

Direct Debits Explained: An Introduction

Direct Debits Explained: An Introduction

In our new series our articles, we’ll be explaining all there is to know about Direct Debits to help guide you in how you are collecting recurring payments from your customers. Read on for a quick introduction into this popular payment method. What Is A Direct Debit? A Direct Debit is an instruction between a […]

ukactive National Summit 2019

Recap: ukactive National Summit 2019

The Harlands team attended the 2019 ukactive National Summit in London on Thursday 31st October. The summit was focused on how physical activity, and the sector that delivers it, is the backbone of modern Britain. It was an informative day focused on how physical activity impacts and is impacted by how we live, where we […]

Optimise Direct Debit Collections To Increase Profitability

Applying The Aggregation Of Marginal Gains To Increase Profitability

When it comes to successful gym membership management, making several small adjustments across a range of areas, including direct debit collections, can add up to have a significant impact on the profitability of your business. Dave Brailsford & The Aggregation Of Marginal Gains Breaking down the process you are trying to improve into its component […]

FCA Authorised Direct Debit Payments Provider

FCA Regulation & Direct Debit Payments

We expect that our bank will be authorised and regulated by the Financial Conduct Authority (FCA), but what about the Direct Debit payments provider your organisation chooses? Not all Direct Debit collection companies are FCA authorised as it’s not a business requirement. However, choosing an FCA authorised provider is vital to both to protecting your […]

Online Joiner Report

Online Joiner Technology Trends Report – Q3 2019

The latest instalment of our Online Joiner Technology Trends Report covers the key gym membership management signup trends. Covering July to September 2019, the report covers key trends in the technologies chosen by prospective gym goers. The third quarter of 2019 proved to be busy for leisure operators with over 550,000 new users to online […]

Just 5 minutes – right?

Great club operators tell us they take time each week to walk the gym floor and observe how their staff interact with their members. The warm smile and friendly ‘hello, how are you?’ from reception, the encouraging comments from the fitness staff as members go through their workouts, the duty manager that holds the door […]

Data Protection Button

GDPR – GymLeads makes it easy for you

As of the 25 May 2018, all businesses that collect data about citizens from the European Union must have complied with a new regulation called the “General Data Protection Regulation” (GDPR). It has been a huge change to the way businesses have been allowed to work with data, and changes would have had to have […]

Man and woman in gym lifting heavy barbells

Advent International Agrees to Acquire a Majority Stake in Transaction Services Group

Investment represents a compelling opportunity for Advent International to deepen its commitment to global technology Second recent transaction in the emerging Integrated Payments sector Advent International (“Advent”), one of the largest and most experienced global private equity investors, today announced that it has signed a definitive agreement to acquire a majority stake in Transaction Services […]

New tech takes the gym anywhere

New tech takes gym membership outside and anywhere. It’s even more rewarding!

Worrying about your members cancelling for the summer holiday? Why should they waste money when they’re nowhere near the facility? Gyms and leisure centres across the UK now have access to a new digital programme that rewards members for staying active wherever they are active – even if they are away. But how does that […]