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FCA Authorised Direct Debit Payments Provider

FCA Regulation & Direct Debit Payments

We expect that our bank will be authorised and regulated by the Financial Conduct Authority (FCA), but what about the Direct Debit payments provider your organisation chooses? Not all Direct Debit collection companies are FCA authorised as it’s not a business requirement. However, choosing an FCA authorised provider is vital to both to protecting your […]

Online Joiner Report

Online Joiner Technology Trends Report – Q3 2019

The latest instalment of our Online Joiner Technology Trends Report covers the key gym membership management signup trends. Covering July to September 2019, the report covers key trends in the technologies chosen by prospective gym goers. The third quarter of 2019 proved to be busy for leisure operators with over 550,000 new users to online […]

Just 5 minutes – right?

Great club operators tell us they take time each week to walk the gym floor and observe how their staff interact with their members. The warm smile and friendly ‘hello, how are you?’ from reception, the encouraging comments from the fitness staff as members go through their workouts, the duty manager that holds the door […]

Data Protection Button

GDPR – GymLeads makes it easy for you

As of the 25 May 2018, all businesses that collect data about citizens from the European Union must have complied with a new regulation called the “General Data Protection Regulation” (GDPR). It has been a huge change to the way businesses have been allowed to work with data, and changes would have had to have […]

Man and woman in gym lifting heavy barbells

Advent International Agrees to Acquire a Majority Stake in Transaction Services Group

Investment represents a compelling opportunity for Advent International to deepen its commitment to global technology Second recent transaction in the emerging Integrated Payments sector Advent International (“Advent”), one of the largest and most experienced global private equity investors, today announced that it has signed a definitive agreement to acquire a majority stake in Transaction Services […]

New tech takes the gym anywhere

New tech takes gym membership outside and anywhere. It’s even more rewarding!

Worrying about your members cancelling for the summer holiday? Why should they waste money when they’re nowhere near the facility? Gyms and leisure centres across the UK now have access to a new digital programme that rewards members for staying active wherever they are active – even if they are away. But how does that […]

Join online anywhere

Online Joiner Stats – May 2019

May 2019 has seen another busy month for leisure operators, and an upturn in the number of new users signing up to membership via the SNAP platform. Our online joiner stats and trends are based on the 190,378 new users of our online joining system (SNAP) spanning across our varied client base of private/public sector, […]

Responsive web design Harlands site on mobile

Why your Website Needs to be Responsive in 2019

The Basics For those still not in the know, when we talk about responsive websites we mean a site that will move pictures and blocks of text around to fit onto different screens.  Your 24 inch monitor pretty much fills your field of vision and is landscape.  Your phone fits in the palm of your […]

Online Joiner Report

Online Joiner Stats – April 2019

April 2019 has seen another busy month for leisure operators, although with the Easter break and an improvement in the weather there has been a slight dip. Our online joiner stats and trends are based on the 189.936 new users of our online joining system (SNAP) spanning across our varied client base of private/public sector, […]

Gym Operators Are Having The Wrong Conversation

Gym operators are losing out on thousands of pounds of additional revenue (sometimes tens or hundreds of thousands), by having the wrong conversation with recurring payment providers. Sarah Pearce, Service Enhancement Manager at Harlands Group, explains how changing the conversation with direct debit service providers, may deliver a 300% return on investment, directly to the […]

Motivational Mapping

Motivational Mapping – Helping your organisation to perform more effectively

Guest Blog by Keith Small, Your Sales Solutions Here’s a question for you. Would you be interested in helping your organisation? Reduce ill-health & sickness See greater productivity/revenue Create a happier culture Increase employee loyalty Improve employee retention Generate higher profits Carry out less recruitment (direct and opportunity cost) Put in place an effective appraisal & […]

GymLeads top tips for managing a successful sales pipeline

Starting off a new financial year as a business is the time when we all get really excited, the team is focused and everyone is enthusiastic for what is ahead. We set some yearly goals and introduce targets and we start focusing on how we are going to get leads into our pipeline. One important […]