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Harnessing Technology To Improve Your Credit Control

With the advancement of modern technology, credit control is becoming far more efficient and easier to manage than ever before. Credit control used to be a time-consuming and painful ordeal but the advancement of modern technology means it is becoming far more efficient and easier to manage. Communication: Communication has been made easier, through phone, […]

Marriott Goes Live With Harlands

Marriott operate 39 premium health clubs in the UK and have recently gone live with Harland’s who now provide a service that includes online signup, full management of membership payments, full credit control and a link in with the front of house system in the clubs. James Wild – Director of Golf & Leisure Operations […]

Top Tips On Keeping Your Members Engaged

Even the most successful fitness clubs lose a decent percentage of their members every month. The key to retaining your members and keeping this percentage to a minimum is to keep them engaged. Have a read of our top tips on how you can improve member engagement: Introduce yourself: Make your members feel welcome and […]

Top Tips On Keeping Your Customer Data Secure

As concerns over computer hacking increase and with large organisations such as the NHS being hacked, lots of fitness clubs are looking for new ways to keep their data secure. With that in mind, check out our essential do’s and don’ts regarding data security: Encryption is the key: As simple as it may sound, encryption remains […]

Online Joining: The Do’s & Don’ts

People love the convenience that is associated with the Internet. They can check their bank balance, arrange deliveries, buy products, book maintenance and, of course, sign-up to a gym or health club. In fact, an increasing number of people are doing the latter. We recently revealed some interesting statistics via their online joining system, based on a […]