Service Delivery

Our customer service team gives you trained and experienced operatives dealing with your members.

State-Of-The-Art Platform

Harlands state-of-the-art telephony platform digitally manages all calls for training and monitoring and allows us to provide a consistent and stable service to you and your members with complete visibility of service.

Payment Queries

Our Customer Service team can deal with all payment related queries relating to membership easing the pressure from sites and central resources.

Reduce Wait Times

Our telephone monitoring system monitors wait times in real time ensuring we have resources available at all times to provide the very best service.

New Business Enquiries

To see how we can make your business more efficent and profitable please get in touch